Dharmawan, Awan, Rukin, and zulharman. “PELAYANAN PUBLIK BERBASIS PELAYANAN PRIMA DI UNIT TRANSFUSI DARAH PALANG MERAH INDONESIA (PMI) KOTA SURABAYA”. Journal of Law and Administrative Science 3, no. 1 (April 22, 2025): 33–54. Accessed April 27, 2025. https://journal-fishum.utssurabaya.ac.id/index.php/JLAS/article/view/30.